***FOR ALL YOUR TRAVEL AND BUSINESS NEEDS***

We have been doing business since 1998. Providing customers with products for the occasional and everyday traveler. Some of our products are handmade at the request of our customers. The designs of our travel products are to help in making your travels more organized.

Let us help you get organized.

Our contact information:


Travelu
12127 Mall Blvd, Suite A #268
Victorville, CA 92392
760-949-1841

By email: customerservice@travelu.us
Business email: patti_kristy_travelu@yahoo.com

By phone:
Phone 760-949-1841
Toll Free 866-938-7858
Fax 760-949-1841


patti_kristy_travelu@yahoo.com

Shipping Policy:

All orders are processed and shipped within 48 hours of order confirmation Monday through Friday. Orders placed on weekends and holidays will be shipped the following business day.

Out of Stock Items: We will notify you via e-mail on any out of stocks items and availablity of expected delivery.

All orders will be shipped UPS Ground or USPS w/Delivery Confirmation. UPS Ground normally runs 5-7 Business Days.USPS Ground Delivery normally runs 7-10 Business Days.

Delivery to P.O.Boxes: USPS w/Delivery Confirmation Only. We are not responsible for lost or miss delivered packages to P.O.Boxes.

Items that measure over 24" in any direction are shipped by dimensional weight with UPS Shipping.

Items being shipped by USPS weighing over 13oz MUST be shipped by USPS Parcel Post (Ground) or Priority Mail.

APO/FPO Due to the restrictions: we cannot guarantee how long delivery will take on overseas deliveries. USPS only guarantees to the ship-out point within the US. Customs charge are the responsibility of the consumer.

E-Mail orders are welcome:

Please include the following information for order processing.

Ship To Address, Billing Address of the of person list on the credit card, Phone Number and E-Mail Address. Credit Card Number, Expiration Date and CVV Code. Products your ordering. UPS Shipping or USPS w/Delivery Confirmation.

International Orders:

We will except international orders under the following conditions. Orders must be e-mailed to customerservice@travelu.us. We will e-mail you an invoice via Paypal Invoicing.Upon payment confirmation. We will ship via USPS Priority Mail, First Class Mail or Ground Parcel w/Delivery Confirmation (Delivery class is depended upon which delivery class is available for the country we are shipping too). Delivery confirmation is required.


All orders will be processed through Paypal.

Upgrade shipping via UPS or USPS is available.

If you have any questions regarding shipping. Please e-mail us a customerservice@travelu.us.

California Proposition 65 Warning:

Warning: This Product Contains Chemicals Known To The State of California To Cause Cancer, or Birth Defects or Other Reproductive Harm.

(As required by California State Law)


Frequently Asked Questions:

What's the status of my order?

We will send an e-mail confirming your order and tracking number.

Is my transcation safe and secure?

Yes, all transaction are processed through Paypal. We accept the following as payment. Paypal Credit, Visa, Mastercard, American Express and Discover.

June 8, 2007

Travelu.us

Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used and how to contact us if you have any concerns.

What Information Is Collected:

As part of the order process, the following information is collected from shoppers:

Name, Shipping/Billing Address, Email address, Phone number, Credit/Debit Card Information.

All information provided by our customers is used for internal use. We do not sell, rent or share our customers information.

Information that is provided to us by the consumer is used for the following.

To insure prompt and accurate processing of orders.

To communicate directly with the customer.

To insure customer satisfaction.

To provide the customer information on sale items and/or new products.

Keeping you information private and secure is very important to us.

Any questions, please contact us at:

customerservice@travelu.us